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We’re Here to Help

From advice on caring for your DY jewelry to help choosing the
perfect gift, our experts are pleased to assist you in any way.

We’re Here to Help

From advice on caring for your DY jewelry
to help choosing the perfect gift, our experts
are pleased to assist you in any way.

ORDERING & PAYMENT

We accept the following forms of payment: American Express, Visa, MasterCard, Discover, ApplePay, PayPal.

For added security, your billing address at uk.DavidYurman.com must exactly match the address on file at your credit card company. The processing of your order may be delayed or denied if these addresses are different.

Your credit card will be charged once your order is confirmed. If you cancel the order or return the items, you will receive a refund back to the original form of payment.

In some instances, an order is cancelled due to the item no longer being in stock. In these circumstances, the order amount will be refunded to the original form of payment.

There are also times an order is cancelled due to incorrect or inconsistent customer information. If you would like to continue with your order, please ensure all credit card, billing and shipping information is accurate and create a new order on our site or by contacting Customer Care.

Please contact Customer Care by email or phone at (+44) 13.44.95.16.04 to cancel the existing order and create a new order.

We do not currently offer any financing options in the United Kingdom.

Yes, prices are subject to change. We offer a one-time (single order) refund or adjustment for items purchased within 10 days of a price adjustment. This includes permanent sale items and excludes temporary special promotion items. For questions and adjustments regarding prices on uk.DavidYurman.com, please contact Customer Care by email or phone at (+44) 13.44.95.16.04.

We work hard to ensure the accuracy of pricing, but despite our best efforts, pricing errors may occur.

  • If an item's correct price is higher than our stated price, we will, at our discretion, contact you for instructions before shipping. If we are unable to contact you after 15 days we will cancel your order and notify you of such cancellation.
  • If an item's correct price is lower than our stated price, we will charge you the lower amount when your order is shipped.

All online purchases and order history are saved when you create an account on uk.DavidYurman.com. For a purchase that was made at a David Yurman store, please contact the store directly. Should you require further information concerning a specific David Yurman piece, please contact one of our Customer Care specialists by email or phone at (+44) 13.44.95.16.04.

Contact Customer Care

Hours of Operation

Monday – Saturday: 9AM – 5PM BST
Sunday: 10AM – 5PM BST